Got Questions?

We have the answers for you!

General Questions

What will I get if I hire Mellbe to manage my social media accounts?

If you subscribe to our social media management services, we’ll do our very best to increase activity on your accounts. We start by making engaging posts that help draw in customers and raise the number of social shares. By building a bigger audience, we help you strengthen and grow your reputation.

How do I know your services work?

We will provide you with free sample posts just for showing interest! This will help you get a taste of our style and give you a live demonstration of what we can do. Our account managers are dedicated professionals ready to grow your business! If you ever find their services to be subpar, just let us know!

Does you offer free trials?

While we do not currently offer free trials, we do give you some free sample posts just for signing up!

Are there any contracts?

Nope! You are free to cancel at any time! Just let us know you want to cancel. Your service will end once your current subscription runs out!

How do I get started?

To get started with our services, you’ll need to:

  1. Choose your social media platform
  2. Pick a package that works best for you
  3. And contact us to get started

Do you offer custom bundles or packaged deals?

Yepp! Just give us a call and tell us what you want! We’ll go ahead and create a custom package for you!

What exactly is “Basic” photo editing?

What does “Basic” photo editing mean and what do you edit? Color correction, text on image, size, format. We can also do advanced image editing and image manipulation, but this will cost extra. We will charge a fixed fee per image. It all depends on what the requirements are.

How do you grow my fanbase?

We create high-quality, attractive content that is worth sharing. We do not game the system or make use of any automated engines. Our social media management is ‘all-natural’.

How do I cancel my service?

If you are not satisfied with our services, just send us a message. If there are any pending balances, however, you’ll be charged for that month.

What information do you need to get started?

We need full access to your social media accounts. In some cases, we may also need email and Google Analytics access.

Payment and Fee Related

When are my payments due?

We will charge you on the first day of each month.

Are ad fees included in my monthly package?

Nope! Our social media marketing/management charges do not include advertisement fees. You’ll need to supply a separate advertising budget each month. We will use the money given to post and manage your advertisements.

Are there any hidden set-up fees?

Nope! Mellbe doesn’t play peek-a-boo with its charges. Whether it’s your first month or your fiftieth, your charges are the same.

Do your prices change?

Sometimes. While we reserve the right to change our prices, the price change will not affect anyone already subscribed to our services. If you choose to leave and come back, however, you will be charged at our current rate.

Is My Credit Card Information Safe?

We use Wave as our merchant service provider. They use bank-level security and here you can learn more about it.